DEAF SERVICES

AURORA provides a full range of services for individuals who are Deaf, severely hard of hearing or Deaf-blind so that they can enjoy free access and full participation in our community in every area of life. Hear - and see - our Director of Deaf Services, Kelley Cooper, describe how we can help you in your hearing loss journey in the video below!

COMMUNITY EDUCATION & ADVOCACY

Inclusion is at the very core of human existence, and that’s precisely what AURORA of CNY’s Community Education and Advocacy efforts strive to achieve. We offer:

  • Formal and informal programs and instruction

  • In-Service Training

  • Community Presentations, including the popular “Deaf That” series, on issues related to Deafness, Deaf culture, and other issues that impact community members who deaf/severely hard of hearing

DEAF EVENTS

At AURORA of CNY, we constantly strive to bring people together and build a community. We organize, run, and share inclusive events for those who are deaf or hard of hearing and their loved ones. Be sure to check out our Deaf Events page for what’s next!

View Past and Upcoming Deaf Events

Or Contact Us Via TTY: 315-422-9746

EMPLOYMENT TRAINING & JOB PLACEMENT

Far too often, individuals who are Deaf are overlooked in the hiring process—not because they lack the skills or experience—but simply because of misconceptions about their disability. Communication differences or lack of awareness among employers can lead to unintentional exclusion, creating unnecessary barriers to employment.

That’s where AURORA’s Employment Services Program comes in. Our staff act as advocates and partners, working closely with both Deaf job seekers and potential employers to ensure success on both sides. We provide individualized support to help candidates prepare for employment—from resume building and interview practice to workplace readiness and confidence building.

At the same time, we educate employers about Deaf culture, workplace accommodations, and the capabilities of Deaf individuals. Whether it's ensuring access to interpreters, suggesting simple communication tools, or advising on inclusive practices, we help create environments where Deaf employees can thrive.

This dual approach—empowering the individual and equipping the employer—bridges the gap and dismantles the false notion that Deafness is a barrier to employment. We believe that with the right support, there are no real limitations. Our goal is not just to get someone in the door, but to ensure they succeed, grow, and feel valued in their role.

SOCIAL WORK SERVICES

You’re not in this alone! Whether it’s short-term crisis management or long-term support, our team will provide and/or connect you with services tailored to your individual needs. We can support you via assistance with benefits, financial management, housing support, and life skills education.

We’re here to help you navigate systems to ensure access to resources and services within the community. We also focus on individual education and help you develop positive personal strategies. Our culturally sensitive and proactive approach is particularly ideal for resettled individuals.

Hear more from Monu Chhetri about how AURORA can help break down any barriers to access you may be experiencing as a result of Deafness or being hard of hearing in this video.